Privacy Policy

Last updated: 20/06/2025

This Privacy Policy describes how Flower Teddy Bear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from flowerteddybear.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page along with a revised “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information to provide, improve, and secure our Services. Information may come directly from you, automatically through technology, or from third-party partners.

Personal Information We Collect

Types of information we may collect include:

• Basic contact details: Name, address, email, phone number.
• Order information: Billing address, shipping address, payment confirmation, and contact details.
• Account information: Username, password, and security credentials.
• Shopping activity: Products viewed, items added to cart, or wishlist.
• Customer support data: Messages or inquiries submitted through our Services.

Information Collected Automatically

We automatically collect certain details, including device data, IP address, browser type, and activity on our Site, using cookies and similar technologies.

Information from Third Parties

We may also receive data from:

• Service providers like Shopify, which supports our online store.
• Payment processors to handle payments securely.
• Marketing and analytics providers using tracking tools like cookies, web beacons, or SDKs.

How We Use Your Information

• To provide services: Process orders, manage accounts, arrange shipping, and enable returns.
• Marketing and promotions: Send promotional materials via email, SMS, or ads.
• Fraud detection and security: Monitor and prevent fraudulent or unauthorized activity.
• Customer support: Improve service quality and maintain communication with you.

Cookies

We use cookies to improve user experience, run analytics, and personalize content. For more details about Shopify-related cookies, visit Shopify Cookies Policy.

How We Disclose Personal Information

Your data may be shared with:

• Service providers for payment processing, fulfillment, or analytics.
• Marketing partners for personalized ads.
• Third parties with your explicit consent.
• Affiliates and business partners within our corporate group.
• Legal authorities when required by law.

User Generated Content

If you submit product reviews or content publicly, it becomes visible to others. We cannot control how third parties use such information.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or policies. Please review their terms before sharing personal data.

Security & Data Retention

While we use reasonable measures to protect your information, no method of transmission is completely secure. We retain your data as needed to provide Services or comply with legal obligations.

Your Rights

• Access: Request a copy of your personal data.
• Delete: Ask us to erase your information.
• Correct: Update inaccurate information.
• Opt-out: Control promotional communication preferences.

To exercise these rights, contact us using the details below.

Contact

For any questions about this Privacy Policy or how your data is handled, please reach us at info@flowerteddybear.com.