Email: info@flowerteddybear.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
Thank you for choosing Flower Teddy Bear for your shopping needs. We are committed to providing you with a smooth and reliable shipping experience. Please review our Shipping Policy below for important details about shipping methods, rates, delivery times, and more.
We currently offer Standard Shipping for all orders placed on Flower Teddy Bear. The shipping cost is a flat rate of $8.95 USD per order, applicable to both USA and international destinations.
Orders are typically processed within 1–2 business days after payment confirmation. During peak seasons or promotional events, processing times may take slightly longer. Once your order has been shipped, you will receive an email confirmation containing your tracking information.
A tracking number will be emailed to you once your order has shipped. You can use this tracking number to monitor the status and estimated delivery date of your package.
The estimated delivery time for Standard Shipping is 5–10 business days from the date of order processing. While we make every effort to meet these timelines, unexpected factors such as customs processing, weather conditions, or logistical delays may impact delivery schedules.
Please ensure your shipping address is accurate and complete at the time of purchase. Flower Teddy Bear is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
In the rare event that your package is lost or damaged during transit, please contact our customer support team within 7 days of the expected delivery date. We will work directly with the carrier to resolve the issue promptly.
For detailed information on returns and refunds, please refer to our Return & Refund Policy .
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at info@flowerteddybear.com or through the Contact Us page on our website.
By placing an order with Flower Teddy Bear, you agree to comply with the terms and conditions outlined in this Shipping Policy.
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